Yale offers peace of mind when purchasing products with our guarantee against faulty materials and workmanship. The length of guarantee varies according to product and is stated on the back of packaging.

Do you think you may have a claim or needed repair?

We will be happy to determine whether your Yale products can be returned for repair or replacement. Contact the Yale Customer Service Team on 01902 364606.

Our Frequently Asked Questions section of our website also offers answers to many guarantee questions.